Their store is truly not just any bagel store. Jesse says that he recently booked a private event for a couples wedding, as the newlyweds could not miss out on Utopia Bagels on their special day. Their newest venture is their mobile food truck that now does catering events for the New York Food Truck Association and many private events. By expanding the store and adding more ovens Jesse plans on doing 400 orders a day this holiday season through Goldbelly. They currently ship as far as Hawaii and Alaska and fulfill about 150 orders a day.
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Jesse has been around the business his whole life and in the past two years began working full time.Īs Utopia began to gain more traction with their social media platforms and countless publications writing about them Jesse saw and opportunity to grow the business nationwide through a delivery service called Goldbelly. Scott’s son Jesse is now a major part of the business and is currently helping them expand the business even further. This allowed them to grow exponentially over the year, adding more staff and expanding their operation. One of the main driving forces for opening Utopia was that they were great at making bagels and the profit margins on bagels are very high. In 1980 they were inspired to go out on their own and open up Utopia to provide the best experience possible and open a place where the community can come hang out and enjoy good food. Owners Scott Spellman and Anthony Pantaleo worked in the bagel business their whole lives, learning the ins and outs of the industry. In the interview, it was noted that the majority of people coming in are loyal customers who enjoy the experience and excellent quality food. Spellman and Pantaleo's efforts have allowed for sustainable upkeep for years in the future and have provided meals for their community, and have left their customers with a positive experience. The company has high standards when it comes to the production process. Utopia Bagels provides fresh bakery bagels and does not use the freezer bagel method. In our interview with Jesse Spellman, he stated, "We have third-generation families coming in now." Their production patterns are sustainable and don't include non-environment-friendly machinery. The way they make their bagels has been bringing customers back for more for over 40 years. Other customers have demonstrated that no other store compares. People rave about their bagels, explaining that they are the best they have ever tasted in their life.
Hand-rolling every bagel they make is not an easy task, but this involved process to give their bagels their distinctive taste that keeps people coming back. It was essential for Spellman and Pantaleo to create a great experience, provide food for their community, and create a stellar production process. Their innovation was to create a store that not only sold bagels but provided a friendly, family-like experience. Before they opened their business, there were many other bagel stores, but none of them left a mark and were never more than just a bagel shop.
Utopia Bagel Owners Scott Spellman and Anthony Pantaleo founded the company in 1980 with its original location in Whitestone, New York.
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